Kai C.
COO @Scadacore
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WORK HISTORY
COO @Scadacore
My role bridges marketing, technology, client success, and business growth, with focus on operational efficiency, and product innovation.Key Responsibilities:Operations - Manage operations, coordinate cross-functional teams, and ensure consistent delivery of high-reliability end-to-end monitoring services for clients in Oil & Gas, Aerospace, Utilities, Government, and Environmental sectors.Product Direction - Reverse engineering. Work closely with engineering to guide development on features, roadmaps, and product functionality.Technical Support Management - Managed day-to-day support activities including Tier-2 and Tier-3 support, troubleshooting of device, sensor, and connectivity issues. Ensured rapid response to customer requests while maintaining high satisfaction across enterprise and SME clients.Talent Assessment & Acquisition - Compose job postings based on company needs. Evaluate and interview applicants for real-world problem-solving ability. Prioritizing candidates who thrive in fast-paced, cross-functional environments that fits into SCADACore’s collaborative and solutions-driven culture.Training (Tech & Procurement)- Provide training to technical staff on computer logic, IT, networking, cell technologies, sensors, IoT, and SCADA. Trained staff on procurement and negotiate pricing with manufacturers to reduce cost of products.Marketing & Web Development - Rank 1 SEO. Develop web pages, graphics, product brochures, and investor slides. Troubleshoot and resolve PHP and server issues.Order Management & Fulfillment - Managed end-to-end client orders including enclosure/panel layout, hardware configuration, sensor setup, and logistics - ensuring accuracy and timely delivery.Inventory and Parts Procurement - Work with overseas suppliers with high-quality manufacturing processes. Negotiate prices to produce custom parts at minimal cost. Ensure stock availability for both standard builds and custom-configured systems.
EDUCATION
University of Calgary
Engineering
ABOUT KAI C.
With proven success in executing marketing, SEO, and commercialization strategies that…
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