Kafayat Jimoh-Abdulaziz
Customer Service & Admin @Sunwest Aviation
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WORK HISTORY
Customer Service & Admin @Sunwest Aviation
Provide frontline administrative and customer service support in a fast-paced aviation operations environment, ensuring timely and professional resolution of daily inquiriesCoordinate flight-related documentation including manifests, visitor forms, trip reports, and operational records with a high level of accuracyManage invoicing, payment processing, and billing support for charter flight operationsSupport scheduling coordination, including urgent and last-minute operational changes, while maintaining service excellencePrepare internal communications, reports, and documentation updates to support cross-functional teamsMaintain inventory and office supplies through proactive tracking and replenishment processesAssist with special projects, administrative reporting, and operational support initiativesHandle confidential information and documentation with professionalism and discretionCollaborate with multiple departments to ensure smooth day-to-day office and service operations
EDUCATION
udemy Online
Certification
Chartered Institute of Personnel Management (CIPM) Nigeria.
Human Resources Management/Personnel Administration, General
University of Ilorin, Nigeria
Bachelor's degree, Political science
National Payroll Institute
Payroll Compliance Professional
ABOUT KAFAYAT JIMOH-ABDULAZIZ
A results-driven Human Resources Manager with years of experience in HR strategy, talent acquisition, employee relations, and compliance. My expertise spans across HR operations, payroll administration, policy development, and organizational development, ensuring seamless HR processes that align with business objectives.With a certification from the Chartered Institute of Personnel Management of Nigeria (CIPM), I have successfully led HR initiatives in retail, start-ups, and consulting, focusing on hiring, training, and retaining top talent. I have experience implementing HR systems, improving employee participation, and fostering a positive workplace culture that enhances productivity and engagement.Passionate about HR best practices and continuous learning, I am eager to contribute my expertise to a dynamic organization.
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