Kaeyla Kerr
Operations Manager @NYC Health + Hospitals
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WORK HISTORY
Operations Manager @NYC Health + Hospitals
Streamlined daily operations by coordinating program staff and promptly resolving critical escalations.* Directed the program\'s budget, overseeing financial aspects and adapting program services and workflows as needed to achieve objectives.* Collaborated seamlessly with various departments, City agencies, and contracted vendors to optimize processes, resolve challenges, and identify opportunities for program enhancement.* Led site-level initiatives to enhance the overall patient/refugees experience for individuals utilizing program services.* Established key performance indicators (KPIs) and tracked program metrics to demonstrate success.
EDUCATION
William Paterson University of New Jersey
Master of Business Administration - MBA , Finance
University at Buffalo
Bachelor of Arts - BA, Psychology and Social Sciences Interdisciplinary
Vaughn College of Aeronautics and Technology
Airframe Mechanics and Aircraft Maintenance Technology/Technician
Baruch College
Master's degree, Public Administration
ABOUT KAEYLA KERR
Hello! As a result of working in different industries, I have become an exceptional, well rounded professional. I have built a career around my ability to assess and anticipate business requirements, identify innovative strategy, and deliver tailored solutions to drive profitability and performance. This experience is complemented by exceptional business acumen and success growing strong strategic partnerships and relationships. I am particularly adept at planning and leading critical projects from inception to completion. My deepest passion is for healthcare (mental health and maternity care). I aspire to run day-to-day operations and create a high quality experience for patients and/or clients. I hope we can connect. I am looking forward to building connections with others. If you would like to connect, please contact me at k••••••••@gmail.com.
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