Kaelyn Follett
Manager, Dynamics 365 Functional Lead @Deloitte
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WORK HISTORY
Manager, Dynamics 365 Functional Lead @Deloitte
Calgary, AB, CA
EDUCATION
Mount Royal University
Bachelor of Business Administration (B.B.A.), Human Resources
Mount Royal University
Business Analysis Extension Certificate
SKILLS
ABOUT KAELYN FOLLETT
As a Manager, I utilize my proficiency in Dynamics 365 CRM, data analysis, and customer service to provide innovative and effective solutions for enterprise clients across a range of industries. With over four years of experience, I have honed my skills in managing complex projects, designing business processes, and facilitating organizational learning and change. My passion lies in assisting clients in achieving their objectives and enhancing their performance through the application of advanced technology and industry best practices. I have successfully spearheaded and contributed to numerous Dynamics 365 CRM implementations, integrations, and migrations, leading to increased customer satisfaction, retention, and loyalty. In addition to being a Microsoft Certified Power Platform Functional Consultant, I also hold a Business Analysis Extension Certificate from Mount Royal University
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