Kady Shell
Sr. Consultant, Program Mgr at ServiceNow Elite Partner:InfoCenterServiceNow Memphis Area SNUG LeaderCSA | CIS-SPM
- Role
- Sr Consultant Program Manager at Infocenter
- Location
- Memphis, TN, US
- LinkedIn followers
- 500 followers
About Kady Shell
MBA and Executive Certification in Project Management- Selected for the STEP (Seniors Training for Excellence Program) program at CBRE - a management training and fast track course for Senior team members- 15 years of experience communicating between IT and functional teams as a business analyst- 10 years of experiencing managing and organizing large, cross functional projects for enterprise initiatives- Experience introducing and training corporate wide procedures for Requirements Management- Analyze and recommend process improvement opportunities to achieve procedural efficiencies- Experience administrating and using Blueprint Requirement Center, HP Quality Center, SharePoint 2010, JD Edwards, Insight Software Reporting, ServiceNow, BOX, and PeopleSoft- Implement test management process utilizing Quality Center as the central repository for all test management and progress reporting- Experience creating and implementing test plans and reporting results according to predefined metrics- Created and implemented system issue tracking SharePoint site to track system defects during the UAT phase of system implementation- Facilitates post-project reviews to capture learning for future projects and potential benefits- Facilitates continuous process improvement by developing and executing innovative and creative solutions to business and technical challenges- Oversees and administers a project management platform (e.g, ServiceNow) for capturing project requests, facilitating project descriptions and analysis, determining project prioritization and selection, and monitoring ongoing project performance- Periodically evaluates, innovates, and recommends new enhancements for project and change management platform and solutions in collaboration with key stakeholders- Develops business cases and requirements for expansion of platform use or new functionality and ensures implementation supports EPMO requirements and aligns with the broader digital transformation strategy- Establishes and manages positive working relationships with internal and external stakeholders, partners and third-party vendors to help MAA implement business process efficiencies and improvements.
Experience
Sr Consultant Program Manager
Nov 2022 — Present
Education
Christian Brothers University
Master of Business Administration (MBA), Project Management
2011 — 2013
Christian Brothers University
Executive Certification in Project Management
2013 — 2013
Christian Brothers University
BA, English for Corporate Communication : Magna Cum Laude
2006 — 2010
TIPTON ROSEMARK ACADEMY
Honors Diploma
Skills
- Financial Reporting
- Quality Assurance
- Sap
- Change Management
- IT Management
- Project Planning
- Certified Project Manager
- Business Process
- Requirements Gathering
- Sharepoint
- Testing
- Business Process Improvement
- Project Portfolio Management
- Requirements Analysis
- Customer Service
- Test Cases
- Analysis
- Accounting
- Team Leadership
- Software Documentation
- Sdlc
- Pmo
- Leadership
- Project Management
- Visio
- Quality Center
- Management
- Business Analysis
- Process Improvement
- Business Intelligence
- Software Project Management
- Troubleshooting
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