Kadre Bance
Customer Advisor @Concentrix
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WORK HISTORY
Customer Advisor @Concentrix
Manchester, GB
Acted as the first point of contact for customers, engaging in meaningful conversations to understand their needs, goals, and challenges.Diagnosed and resolved a wide range of issues, including technical glitches and billing inquiries, ensuring efficient problem-solving.Provided support to customers by guiding them through product features and helping them optimize their use of services.
EDUCATION
The University of Salford
Master's degree, Human Resource Management and Development
Liceo Leonardo da vinci
Diploma di Stato, Amministrazione finanza e marketing
Centro di formazione professionale San Gaetano
Attestato di qualifica superiore, Computer Numerically Controlled (CNC) Machinist Technology/CNC Machinist
The University of Salford
International Relations and Politics
ABOUT KADRE BANCE
Dynamic HR professional with a Master’s in Human Resource Management and Development and CIPD Level 7 certification, complemented by years of diverse experience across industries including manufacturing, customer service, consular relations, and security. Proven ability to implement effective HR policies, resolve workplace conflicts, and cultivate a positive and inclusive workplace culture.
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