Kadir A.

IT Business Analyst at Chick-Fil-A

Role
Information Technology Business Analyst at Chick-fil-A Corporate Support Center
Location
Atlanta, GA, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Kadir A.

A detail oriented Business Analyst/Business System Analyst/ Functional Consultant with experience inworking with clients to identify and translate their business needs into business solutions via process improvement and technology enablement. Experienced in all aspects of the Software Development Life Cycle (SDLC) including interpreting business needs, developing business requirements, creating plans, writing technical requirements, UAT Process, use cases, product backlog refinement, user story documents, creating test case and developing system analysis report. Proven history of leveraging Agile-Scrum and Waterfall Methodology to optimize business operations, leading cross-functional teams in the execution of high- value projects in fast paced environments

Experience

  1. Information Technology Business Analyst

    Chick-fil-A Corporate Support Center

    Sep 2024 — Present · Atlanta, GA, US

    Managed JIRA tickets and projects, ensuring efficient task tracking, backlog prioritization, and seamless collaboration across teams to enhance workflow productivity and project delivery.Serve as the primary liaison with Chick-fil-a third-party vendors, facilitating clear and efficient communication to coordinate upcoming development action items and ensure alignment with project objectives.Oversee and coordinate communication of production outages within the department, ensuring timely awareness and swift resolution to minimize downtime and prevent repair delays.Maintained and managed the complete environment inventory list, ensuring accurate tracking of current versions for all systems within the department to support operational efficiency and compliance.Monitored and analyzed AWS US-East-1and AWS US-West-2 Datadog node rolls, ensuring successful execution while proactively identifying and escalating critical alerts to prevent potential production delays.

Education

  • Kennesaw State University

    Bachelor's degree, Information Technology

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Kadir A. — Information Technology Business Analyst at Chick-fil-A Corporate Support Center in Atlanta, GA, US | Unifers