Kadeem Packer
Customer Solutions Analyst II @ ZoomInfo | ERG Leader of Zoom In Color
- Role
- Customer Solutions Analyst Ii at ZoomInfo
- Location
- Vancouver, WA, US
- LinkedIn followers
- 500 followers
About Kadeem Packer
I am an experienced System Administrator with over 10 years of proven expertise in…
Experience
Customer Solutions Analyst Ii
Jan 2021 — Present · Vancouver, WA, US
Provide application support by applying analytical and technical capabilities to troubleshoot and resolve user incident tickets ∙ Analyze low to moderate complexity technical and business problems using general knowledge of industry, business operations, business products, business process, data, architecture, vendor integration, and application connectivity.Respond to incident tickets and requests from internal and external users and stakeholders of low to medium complexity using basic knowledge of assigned applications and triages to the appropriate resource / organization as needed.
Education
Colorado State University Global
Bachelor of Science - BS
University of Maryland University College
N/A
2014 — 2014
Shenandoah University
N/A
2008 — 2009
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