Kacy Jiang

Data Science & Analytics Professional | ML, SQL, A/B Testing, Forecasting & BI

Role
Chief Information Officer at 911 Pain Management
Location
Austin, TX, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Kacy Jiang

Experienced Data & AI Product Professional with 10+ years of experience transforming complex datasets into actionable insights and intelligent systems. A trusted partner to senior leadership, I’ve helped drive revenue growth, strategic adoption, and product innovation through data-driven decisions and AI-powered solutions.PhD in Electrical and Electronic Engineering with a research focus on data-driven modeling and analysis. Currently expanding expertise into AI product development, specializing in LLM, LangChain, Hugging Face, Vector Databases, and RAG systems to build context-aware agents and recommendation engines that deliver measurable business impact.Core Competencies & Tools• Machine Learning & AI: PyTorch, Transformers, LangChain, Hugging Face, Scikit-learn, Pandas, NumPy, SciPy, Matplotlib, Seaborn• Languages: Python, SQL, Java, VBA, MATLAB, C/C++, HTML• Data & Cloud Tools: Jupyter Notebook, PyCharm, Tableau, Looker, Excel, AWS, S3, Airflow, SSRS, GitHub, JIRA, Confluence, Google Analytics, Optimize, Anaconda, DataGrip• Databases: PostgreSQL, Redshift, MySQL, MSSQL Server, Pinecone• Statistics & Experimentation: A/B Testing, T-Test, Z-Test, Chi-Square Test, ANOVA

Experience

  1. Chief Information Officer

    911 Pain Management

    Aug 2023 — Present · Austin, TX, US

    Led the establishment of key business metrics and produced daily, weekly, and monthly performance reports, providing actionable insights to the CEO on a daily basis• Developed machine learning models to predict patient conversion to high-revenue medical procedures based on demographic and service data, achieving 84.6% accuracy and driving a 11% increase of revenue• Applied automatic speech recognition technology and AI summarization tools to convert provider–patient call recordings into paragraphs of medical records • Analyzed call metadata to generate daily phone call reports, enabling operational improvements that reduced missed calls by 91%

Education

  • Florida International University

    Doctor of Philosophy - PhD, Electrical and Electronics Engineering

Skills

  • Hadoop
  • Java
  • Statistics
  • Microsoft Excel
  • Business Analysis
  • Data Analysis
  • R
  • Microsoft Sql Server
  • Microsoft Office
  • Hive
  • Sql
  • Matlab
  • Research
  • Business Intelligence
  • Data Mining
  • Management
  • Machine Learning
  • Microsoft Word

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Kacy Jiang — Chief Information Officer at 911 Pain Management in Austin, TX, US | Unifers