Kabeer Khan
Workforce Management Analyst | Data-Driven Decision Maker | Expert in Forecasting & Real-Time Analytics.
- Role
- Sr Workforce Management Analyst Wfm at TaskUs
- Location
- Bhopal, MP, IN
- LinkedIn followers
- 500 followers
About Kabeer Khan
As a Real Time Analyst WFM at TaskUs, I leverage my MBA degree from IPER and my computer…
Experience
Sr Workforce Management Analyst Wfm
Aug 2021 — Present · Bhopal, IN
Analyzed workforce data to forecast staffing needs, optimize schedules, and ensure alignment with business goals, leveraging tools like IEX, Verint, Google Sheets, and MS Excel.• Monitored real-time performance metrics to identify trends, inefficiencies, and opportunities for improvement, utilizing advanced workforce management systems. • Developed and implemented workforce strategies that improved scheduling accuracy, reducing overtime costs and enhancing employee satisfaction. • Created and maintained dashboards and reports to provide actionable insights to leadership, using MS Excel, and Google Sheets, for data visualization and analysis. • Automated reporting processes, saving hours and enabling faster, data-driven decisions through tools like IEX, and Verint. • Conducted root causes analysis to address workforce performance gaps and recommend solutions for continuous improvement. • Partnered with HR and operations teams to ensure compliance with labor laws and company policies, supported by accurate workforce tracking systems. • Utilized advanced data analysis techniques to enhance forecasting, scheduling, and reporting processes, with proficiency in MS Excel,(e.g, pivot tables, macros, VLOOKUP) and Google Sheets.• Delivered data-driven recommendations to senior leadership, supporting resource allocation and long-term planning through insights generated from workforce management tools.
Education
Institute of Professional Education and Research (IPER), Bhopal
Master of Business Administration - MBA
2019 — 2021
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