Kaashifa Ud-Din
Kyc Subject Matter Expert @Barclays
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WORK HISTORY
Kyc Subject Matter Expert @Barclays
EDUCATION
Teesside University
Bachelor of Arts (B.A.), International Management
SKILLS
ABOUT KAASHIFA UD-DIN
Financial Crime and KYC specialist with over 9 years’ experience in business banking, currently working as a KYC QC Subject Matter Expert at Barclays.I specialise in customer due diligence, AML compliance, and quality control of complex KYC cases across business banking portfolios. My experience includes reviewing high-risk cases, supporting regulatory compliance initiatives, and improving operational quality through structured coaching and process improvements.Key highlights of my experience include:• Reviewing 100+ KYC cases per month to ensure AML and regulatory compliance • Improving first-time quality performance by 85% through targeted coaching and root-cause analysis • Training and coaching over 350 analysts across KYC operations • Leading customer journey initiatives that improved Net Promoter Score performance • Successfully rolling out a new operational embedment process to 150 colleagues within two weeksI am particularly interested in opportunities within financial crime, AML, KYC operations, and regulatory compliance where I can continue to drive operational excellence and support strong risk management frameworks.
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