K Sanjay
Operation Manager II MIS Head II Salesforce CRM II 2X Salesforce Certified II Salesforce Certified Administrator (ADM-201) & Salesforce Certified Platform Developer 1
- Role
- Operations Manager at PW (PhysicsWallah)
- Location
- Durg, IN
- LinkedIn followers
- 500 followers
About K Sanjay
Dedicated and results-driven operations manager with a proven track record of optimizing processes, reducing costs, and enhancing efficiency to drive organizational success. •7+ years of experience in Operations & MIS Head. •In addition, I posses a Salesforce ADM 201 & PD-1 Certification, software CRM. •Expertise in the overall efficiency of operations by streamlining processes, monitor key performance indicators (KPIs), scheduling and resource management, quality assurance, customer relationship management, operational efficiency, team collaboration. •Building and maintaining relationships with key stakeholders, both internally and externally. This includes coordinating meetings and ensuring effective communication channels. • Skilled in Power BI, Google scripts, CRM, Google Sheets, Excel, and backend software. •Demonstrated success in improving NPS (Net Promoter Score) and driving operational efficiency through data-driven strategies
Experience
Operations Manager
Sep 2023 — Present · Bhilai, IN
Contributing to the overall efficiency of operations by streamlining processes, monitor key performance indicators (KPIs), scheduling and resource management, quality assurance, customer relationship management, operational efficiency, team collaboration etc. Handling sensitive and confidential information with discretion. This includes organizing and maintaining files, documents, and records in a systematic manner. Preparing agendas, materials, and presentations for meetings attended by the executive. Taking meeting minutes and following up on action items as needed. Conducting and execution of special projects or initiatives led by the executive. This may involve research, data analysis, and project management support. Managing calendars and schedules for executives, ensuring they are organized and optimized for efficiency & worked as a team leader and the team had 100 members.
Education
Chhattisgarh Swami Vivekanand Technical University
Bachelor of Engineering - BE
2013 — 2017
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.