K. Renae Keaton-Baker

About K. Renae Keaton-Baker

Customer oriented with strong interpersonal skills Excellent telephone communication…

Experience

1. Executive Administrative Assistant Office Manager

   Drugdev

   Dec 2012 — Present

   Provides direct daily Executive Administrative support to the Chief Business Office and the Executive Team/Human Resource department. This position also provides high-level office management support and general administrative support to the various departments within the organization.Regularly communicate and interact with a high level of professionalism both internally and externally.Provide daily support to the President, ensuring that calendar, mail, meeting and travel arrangements are optimally managed and needs proactively anticipated, including maintaining business contacts and confidential files.Provide support to members of the executive management team, including calendar management, mail, meeting and travel arrangements, preparation of presentations, reports, memos, letters, financial statements and other documents using appropriate Microsoft Office software.logistical matters, handling information requests and coordinating all Board of Directors and Investor meetingsFormulate and update office policies involving the management of daily operations and planning the use of materials. Requisition and maintain equipment and supplies as needed. Review procedures periodically and recommend changes to save time, labor, and other costs and to improve quality control and operating efficiency. Retain services and maintain relationships with vendors. Professionally administer all incoming calls. Ensures phone calls are routed appropriately. Provides callers with information such as company address, directions to the company locations, company fax numbers, company website and other related information. Greets visitors in a professional, friendly and hospitable mannerOpens and closes visitor area (locking doors, turning off lights, etc.)Serve as liaison with building management to handle all building issues, such as service requests, security issues, cleaning issues, fire drills, etc.

Skills

• Leadership
• Customer Service
• Databases
• Outsourcing
• Cross-Functional Team Leadership
• Enterprise Architecture
• Product Management
• Software Project Management
• Management
• Team Building
• Business Analysis
• Budgets
• Vendor Management
• Sdlc
• Microsoft Office
• Sales
• Process Improvement
• Requirements Analysis
• Quality Assurance
• Program Management
• Quality System
• Integration