K. K. Dubey Jaipur
Japanese Language Specialist @Confidencial
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WORK HISTORY
Japanese Language Specialist @Confidencial
Jaipur, IN
Responded to customer inquiries via phone calls, chats, emails, and support tickets.• Taken full ownership of customer issues and ensures they are resolved.• Provided dedicated support for customers and partners.• Foster a customer-first culture by focusing on customer satisfaction metrics.• Collaborated effectively with other teams such as Renewals, Logistics, Sales, IT, and Orders.• Demonstrated Infoblox values in all internal and external communications.• Created and update knowledge base articles for existing and new solutions.• Worked promptly with a high level of accountability.
EDUCATION
Jawaharlal Nehru University
Master's degree
ABOUT K. K. DUBEY JAIPUR
As a Japanese Language Specialist, I have worked across multiple domains. My experience includes roles such as Business Development Executive for IT and software companies, Language Expert within the garment and textile industry, and Customer Support Representative for IT and software companies. Additionally, I have provided comprehensive Japanese language training to over students, significantly enhancing their proficiency. I am proud to hold JLPT Level 1 certification and have had the privilege of working onsite in Japan on multiple occasions. Please feel free to reach out to me at Let\'s connect and flourish together!
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