M Aruna
Operations Manager @Planit
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WORK HISTORY
Operations Manager @Planit
London, GB
Oversee day-to-day operations, ensuring that processes run efficiently and that team goals align with broader company objectives• Conduct stakeholder involvement meetings• Mentored teams on security strategies and operational procedures, supporting HR and IT in onboarding.• Collaborated cross-functionally across regions to align operations with business goals.•Experience in setting KPIs and optimizing team performance• Communicate stakeholders, including team members, clients, and other stakeholders, to ensure that everyone is informed about the progress of the delivery• Build and lead the UK team, creating a strong operational and cultural foundation in line with ADI’s global vision
EDUCATION
Scrum.org The Home of Scrum
Certified PSPO 2
Project Management Institute
Certified PMP, Project Management
University of Bedfordshire
Master's degree, MSC international business management
ABOUT M ARUNA
Operations Manager | Delivery Manager | Product Owner | Agile & Project Management Specialist | Certified PSPO II & PMPA highly accomplished professional with 11+ years of experience acrossOperations, Account Management,Demand Tracking & Resource Planning. Currently leading operational efficiency Working on a variety of technologies at various client sites retails: Costa Coffee, Selfridges, Whitbread, Biffa, and Specsavers.Throughout my career, I have successfully driven businesstransformation initiatives, improved operational processes, and optimised CRM & resource planning to enhance client success. Key Strengths: Metrics and KPI TrackingStakeholder ManagementAccount ManagementData ManagementSLAsTime ManagementERPCRMVendor Management Risk ManagementDemand TrackingResources planingTechnical ExpertSales,Marketing OpsCompliance Passionate about scaling teams, mentoring professionals, and driving operationalexcellence, I thrive on solving complex business challenges through strategicplanning, data-driven decisions, and collaboration.Let’s connect and explore opportunities to transform operations and elevatecustomer success!#Operations #ProjectManagement #Agile #Scrum #QA #DeliveryManagement#Vendor Management#stakeholder Management # Resources planing
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