Katherine Andis

Senior Manger of Visitor Services @San Diego Natural History Museum

San Diego, CA, US

Oversaw the daily operations of the Visitor Services Department, including ticketing, group visit procedures, visitor flow, as well as hiring, training, supervising, and scheduling- Established goals, standards of performance, and standard operating procedures which promoted a consistently superior visitor experienceCreated a culture of engagement within staff to drive higher ticket and membership sales- Coordinated all daily visitor experience efforts with the museum’s external partnership restaurant and shop, as well as with the education, volunteer, and special events departments and functions

Hanover College

Bachelor of Arts - BA, Biology, General