K A Chandrakanth

About K A Chandrakanth

K A Chandrakanth is a hands on Techno-Senior IT Professional. He has wide range of exposure to products, services and consulting experience in the IT industry. He is currently in his 25th year in the industry and has been leading core development and testing teams across the globe and has extensively worked on a wide range of technologies mainly on Microsoft related tools and products. He has been Managing key responsibilities including Project Management, Portfolio Management, Account Management, Program Management, Software Development, Software Testing, Quality Assurance, Quality Management and anchoring the US regions of the Western Coast comprising of the Pacific North West and Southern California which constitute an excess of USD 25 Million global revenue to the organization. He has also managed key accounts in the India region and ensuring that the region expands through effective business development activities. He is a delivery leader and also manages revenue growth, budget management, resourcing, on time release of projects, technical guidance to the team and proactive proposals to extend the existing accounts and expand to new accounts in the assigned region. His domain expertise include Test and Measurement, Banking, Insurance, Consumer Electronics, Human Capital and Healthcare. He has exposure and experience in management of large projects and people in the technological areas related to Microsoft, Java, Sales Force, Guidewire, Oracle, Embedded Systems, Mobile and Cloud. His also has been contributing in the research and development of next generation offerings that include Big Data, Hadoop, Artificial Intelligence, Robotic Process Automation and Machine Learning by writing white papers and presenting the same in the global conferences. He has contributed in setting up large Center of Excellence groups to focus on Kaizen initiatives and has worked for key global clients across US, Europe, etc regions in defining the strategy and approach for complex application

Experience

1. Program Delivery Manager

   Wipro

   Oct 2019 — Present · Bangalore, IN

   As a Delivery Manager with Wipro and close to 25 years of rich experience in the IT industry, his current responsibilities include digital transformation, project management, program management, account management, delivery management, service delivery as per the contracted SLA, Managing Critical Incident & drive to immediate closures with necessary intervention. Regular analysis of tickets. Derive & Drive SIPs on process, tools & automation, Review availability, scalability & capacity planning of the project resources, Effective Customer & stake holder management, Building, Lead, Coach and develop technical teams, Get into necessary technical discussions & guide teams, Review and control the vendor & subcontractor performance, Meeting Organizational performance matrices as per applicable policies, Perform & Participate in various quality & risk audit as per applicable compliance, Participation & driving renewals, extend support to pre-sales cases for business benefits. Win, manage & run inflight projects, Deliver as per SOW commitments, plan for SLA improvement, Analysis of Incident/Problem & Change tickets, Track open issues & risks to drive to closure, Launch & drive Improvement Plan for various project enhancements – Process, tools & automation, Drive Optimization Plan as per project requirements and expectations – Availability, Scalability & Capacity Planning of project resources with Change controls, Knowledge of Profit and Loss aspects, Operationalizing policies, procedures, MIS, Forecasting and Scheduling techniques, Recruit, train and develop technical and supervisory personnel, Review Subcontractors & vendors – monitor & control the cost and quality of deliverables, Plan and execute in-flight projects as per project requirements, Drive Quality processes, Six Sigma & Lean etc, demonstrate analytical, problem-solving, decision-making skills, Strong proven reputation for building, leading the top teams, establishing policies, procedures and best practices

Education

• All India Institute of Management Studies

  Post Graduation Diploma in Sales and Marketing

• MVJ College of Engineering, Bangalore, India

  Bachelor of Engineering (B.E.), Computer Science

  1996 — 2000