Joseph Youssef
Director, Business Intelligence and Analytics @Mountain State Oral & Facial Surgery
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WORK HISTORY
Director, Business Intelligence and Analytics @Mountain State Oral & Facial Surgery
Charleston, WV, US
Our locations in WV, KY• Lead the build of the tools, technologies, applications and practices used to collect, integrate, analyze, and present our organization\'s raw data in order to create insightful and actionable business information.• Own the Microsoft PowerBI Platform, which includes designing data models, developing, building, and maintaining custom dashboards and reports, covering all the corporate departments, which provides the C-level with accurate data for decision support across our locations in WV, KY, NC, SC.• Own and lead reports analytics visualization projects.• Establish service level agreements with the business and work with IT operations to ensure system availability.• Provide BI tools training and coaching to departments heads\\managers, and spread the reliance on BI culture.
EDUCATION
The Johns Hopkins University
Specialization , Healthcare Informatics
Wadi International University
Bachelor of Science (BS), Dual Major - Computer Engeering, Business Administration
University of Charleston
Master's degree, Business Administration and Leadership
SKILLS
ABOUT JOSEPH YOUSSEF
Solid leadership skills absorbed from both, my years of experience leading a diverse group, and academically through my MBA focused on Leadership- 9+ Years of experience in the analytics field, proficient in numerous systems, and implementations- 11 yrs. Overall IT experience, 6yrs. Team lead\\Manager experience- Strong ability to learn, I continuously enjoy learning new skills, discovering new techs and software solutions- Consistent Top Achiever utilizing ITIL methodologies for optimal IT Governance.
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