Joel Young
Student | Business Economics | Communications
- Role
- Information Technology Specialist at NYS Office of Information Technology Services
- Location
- Albany, NY, US
- LinkedIn followers
- 500 followers
About Joel Young
IT Specialist II with a strong foundation in systems support, account management, and…
Experience
Information Technology Specialist
NYS Office of Information Technology Services
Apr 2025 — Present
Troubleshoot hardware, software, and network issues. Provide user support via helpdesk or in person. Install, configure, and update software and operating systems. Maintain and upgrade hardware (computers, servers, peripherals). Monitor system performance and backups. Create and manage user accounts and permissions. Handle password resets and access requests.
Education
University at Albany
Bachelor's degree, Business/Managerial Economics
SUNY Schenectady County Community College
Associate's degree, Communications
2019 — 2020
Cornell University
Human Resources Analytics Certificate
Mount Markham Senior High School
High School Diploma, N/A
2014 — 2019
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