Jyoti Pandey
Account Management | Business Strategy | Customer Success | Growth | Ex-Ericsson | IIM-K
- Role
- Account Manager at Brisa Technologies Private Limited
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Jyoti Pandey
Highly motivated and results-driven professional having experience across Account…
Experience
Account Manager
Brisa Technologies Private Limited
Mar 2025 — Present
Acting as single POC for key accounts, ensuring clear and consistent communication• Built and nurtured trusted advisory relationships with Key Account Holders • Identified Client’s pain points across the requirement gathering-to-launch lifecycle and implemented strategies to improve conversion rates and onboarding experience• Executed Cost Optimization, Category Mix Improvement, and Process Streamlining • Automated P&L reporting by collaborating with the tech team to integrate BI • Designed and implemented robust processes for price discrepancy resolution, damage reporting, and invoice expiry tracking, reducing operational leakage and maintaining funnel• Built and delivered the Annual Operating Plan (AOP) for Fortune 500 companies • Developed strong relationship management skills by handling sensitive client concerns and maintaining long-term rapport
Education
Kalinga Institute of Industrial Technology, Bhubaneswar
Bachelor of Technology (B.Tech.), Computer Software Engineering
2010 — 2014
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