Jyoti Gupta

Experience

1. Information Technology Business Analyst

   Tata Consultancy Services

   Jul 2022 — Present · Pune, IN

   6+ years of experience working in software development companies using Agile methodologies as a Scrum Master.• Experience working with software platform teams, e.g, where there is a centralized platform organization that multipleapplication teams leverage• Experience working with non-SRE and SRE models, e.g, both classic managed services operational paradigms andDevOps-centric paradigms.• Have hands-on experience utilizing Scaled Agile Framework and Scrum in software development organizations• Expert in agile values, principles, and practices and lean ways of working.• Have demonstrated experience transitioning software teams to an agile framework and/or improving organizationaloutcomes thru application and adapting agile frameworks to organizations.• Have excellent presentation, facilitation, communication, and interpersonal skills, including coaching and mentoring• Experience influencing peers and stakeholders and leading change.• Passionate about sharing my experiences and knowledge and growing your peers.• Driven, curious, and a continuous learner who strives to understand the business impact of work.• Track, Report and Act on KPI\'s and SLA of Run• Ensuring that all Scrum events takes place and are positive, productive and kept within the timebox• Aids the team by eliminating external blockers and managing internal roadblocks through process or workflowimprovements• Facilitating Stakeholder collaboration as required or needed

Education

• ASM Group of Institutes

  Master of Business Administration - MBA, Operations Management and Supervision

• Mumbai University Mumbai

  Bachelor's of Management Studies, Banking, Corporate, Finance, and Securities Law