Jyoti Varma

About Jyoti Varma

Client Services Manager providing leadership to CEO\'s and serving as escalation point for clients and internal departments. Provide senior leadership and internal stakeholders with updates and status reports. Delivers excellent client services while building and maintaining client relationships. Strong people management skills coach, lead and develop employees.Oversaw social media presence and aligned posts to include branding and trending ideas.Wrote engaging and successful press releases to control information and public opinion.Maximized coverage within defined regions to penetrate organizations to utilize products.Articulated value proposition to assigned territory partners to maintain and increase share of partner business.Recommended changes to website architecture, content and linking to improve SEO positions for target keywords.Analyzed SEO outreach goals and presented findings to marketing director.Collaborated with team to investigate critical SEO-related issues and provided impactful solutions.Continually maintained and improved company\'s reputation and positive image in markets served.Captured new customers by optimizing business strategies and launching products to diversify offerings.

Experience

1. Senior Project Analyst

   Cvent

   Nov 2025 — Present · IN

   Working as professional service manager and keeping track of entire project.Managing implementation project to include project management. Keeping project on track and escalation barriers to project success.Demonstrating consulting, configuring, testing, training and deploying solutions. Providing best practices and applying industry knowledge. Maintaining excellent client relationship and working on achieving adoption and deployment goals. Coordinate and conduct user training virtually. Interface with product development team and work on customer feature requests.

Education

• Maharshi Dayanand University

  Food And Technology, Bsc

  2012 — 2015