Jyoti S.
Customer Service Team Leader
- Role
- Customer Service Team Leader at Dow
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
Experience
Customer Service Team Leader
Feb 2024 — Present · Mumbai, IN
GCC transition experience.Leading a team of 20 Customer Service. Handling Europe and Middle East, OTC, Monitor Customer Service KPI, Escalation handling, Managing daily operations, Hiring, Coaching, CX improvement,Performance Team Reviews, collaboration
Education
Welingkar Institute of Management
Diploma of Education, Diploma In Marketing Management
2002
University of Mumbai
Bachelor of Arts (B.A.), Economics
1998
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