Jyoti Semwal
L2 Product Support Analyst
- Role
- L2 Product Support Analyst at EVERSANA
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Jyoti Semwal
L2 Application & Product Support Analyst with 6+ years of experience in enterprise…
Experience
L2 Product Support Analyst
Feb 2024 — Present · Pune, IN
Provide support for complex technical issues related to the product. • Analyze and troubleshoot customer-reported problems, escalating issues as necessary for resolution. • Collaborate with development teams to identify root causes of issues and recommend solutions. • Conduct in-depth analysis of product performance and user feedback to drive continuous improvement.
Education
Dev Bhoomi Institute of Technology
Bachelor of Technology (B.Tech.)
2011 — 2015
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