Jyoti Mathews

Director of Client Care @DWF

Manchester, GB

Director of Client Care working in partnership with the leadership teams globally, Partners and business support teams to ensure that the division delivers a best practice approach to operational risk management, compliance, governance and outstanding client care.Key strategic areas include both an internal and external focus in particular with the key clients to drive business performance and strengthen client relationships through promoting best practice in respect to the management of risk across all areas, with a particular focus on Environmental, Social and Governance (ESG). A background is in human resources, employee engagement and operational management spending six years as Operations Director for DWF\'s Commercial Services Division. With a detailed knowledge of financial management, establishing operational structures and governance, these are the core foundations to creating a culture of excellence in client care.

University of York

BA, Social Policy