Jyoti Mahendru
Head of Resource Management Group (Canada) @Tata Consultancy Services
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WORK HISTORY
Head of Resource Management Group (Canada) @Tata Consultancy Services
Own end-to-end staffing outcomes for Canada geography—governing demand intake, supply strategy, and closure to consistently improve fulfillment against business targets by optimizing the right staffing channels (internal mobility, contingent, and external). Drive high employee utilization through rigorous bench governance, proactive redeployment, and tight controls on release-to-allocation cycles to minimize unallocated exposure. Reduce mean time between allocation by standardizing staffing workflows, removing rework in approvals, and enforcing data discipline across staffing systems and trackers (quality-at-source). Lead immigration & work authorization compliance—tracking visa/work permit regulations, reviewing movement/regularization requests, and ensuring audit-ready documentation and approvals. Partner closely with business leaders, HRBPs, Talent Acquisition, Legal/Compliance, and vendors/MSP partners to align staffing decisions with delivery priorities and risk controls. Provide governance on sensitive workforce actions (allocation, deputation, transfers, exceptions), ensuring consistent process adherence across the geography. Deliver leadership-ready visibility through periodic status/audit reports and insights on workforce practices impacting capability and deployment readiness. Recognized for stakeholder management: clear expectation-setting, fast conflict resolution, and outcome-focused engagement across multi-geo, multi-unit stakeholders.
EDUCATION
Indian Institute of Management, Calcutta
Executive Program in Human Resource Management, Human Resurces
Symbiosis Centre for Distance Learning
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
SKILLS
ABOUT JYOTI MAHENDRU
A competent and achievement driven professional, offering 19 years of extensive experience in Human Resources, specializing in Talent Procurement, Integration, Capability Enhancement, Resource & Transformation Management, ER, Performance Evaluation, and DEI within Tata Consultancy ServicesDemonstrated success in driving organizational growth and effectiveness through strategic initiatives and innovative solutionsProven ability to develop and implement comprehensive capability development programs, optimizing the utilization of resources while navigating complex change environmentsAdept at partnering with stakeholders to identify needs, design strategies, and deliver resultsSkilled in HRBP operations, providing expert guidance and support to foster a positive work culture and enhance employee engagementPossess key skills and competencies in Capability Enhancement, Mergers & Acquisitions, Acquisition Integration, and Agile methodologies, ensuring the delivery of market-appropriate, efficient, and easily implementable learning objectivesSuccessfully transitioned from HR Enterprise Transformation Management to Competency Enhancement Manager role, showcasing adaptability and expertise in various HR functionsExhibited strong leadership abilities as the head of a dynamic team of 5, guiding the group to guarantee that learning objectives are met and encompass 100% of the group populationLed transformation management and HR initiatives, streamlining processes, managing M&A projects, and providing guidance to employees for improved satisfaction and business outcomes
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