Jyothikrishnan K Surendran

About Jyothikrishnan K Surendran

At the intersection of business strategy and artificial intelligence, I lead the design and delivery of scalable AI-driven products and enterprise platforms.With 7 years of experience across digital transformation, cloud, data, and AI systems, I’ve built and scaled Generative AI solutions, conversational platforms, analytics products, and large data ecosystems across healthcare, fintech, public sector, and enterprise environments. My work focuses on turning ambiguous business problems into production-grade AI systems that drive efficiency, speed, and measurable business impact.I’ve led cross-functional teams across engineering, ML, data, QA, and design to deliver GenAI products, cloud migrations, BI platforms, and predictive analytics programs — owning roadmaps, execution, stakeholder alignment, and outcomes. From shaping AI architectures and data pipelines to launching products and driving adoption, I operate end-to-end across strategy and delivery. Education• MS in Management Science (Business Analytics & Systems) – SUNY Buffalo, USA• MBA in Systems – Amrita School of Business, Bengaluru• Bachelor’s in Computer ApplicationsBeyond core roles, I mentor early-career professionals on resumes, LinkedIn branding, and interviews, and regularly conduct workshops on AI/ML, Agile delivery, business analytics, and product thinking. Core Focus• Generative AI, Conversational AI & AI Platforms• Cloud & Data Engineering (AWS, ETL, BI)• Product, Program & Portfolio Management• Stakeholder & Client Leadership• Digital Transformation & Innovation Always open to conversations around AI products, scalable systems, and building high-impact technology teams.

Experience

1. Senior Business Systems Analyst

   Akamai Technologies

   Aug 2025 — Present · Bengaluru, IN

   Product and Program Management:(Data Intelligence Services)Driving Akamai\'s AI360 Program from the Business Systems Analysis (BSA) perspective.Leading end-to-end requirement gathering to enable seamless, organization-wide AI adoption.Driving the proof of concept (POC) for AI implementation, focusing on validating key use cases and aligning solutions with business objectives.Partnering with engineering, data science, product, and business stakeholders to translate AI opportunities into actionable system requirements.Facilitating workshops and stakeholder interviews to ensure alignment between AI strategy and operational goals.Creating detailed business requirement documents (BRDs), process flows, and user stories.Communicating program updates, risks, and achievements to executive leadership.

Education

• Mahatma Gandhi University

  Bachelor's Degree, Computer Science

• Amrita Vishwa Vidyapeetham

  Doctor of Philosophy - PhD, Management Science (Discontinued)

• University at Buffalo School of Management, The State University of New York

  Master of Science - MS, Management Science - Business Analytics and Systems

  2018 — 2019

• Amrita School of Business - Bangalore

  Master of Business Administration - MBA, Systems

Skills

• R
• Adobe Premiere Pro
• Windows
• Machine Learning
• Writing
• Branding
• Photoshop
• C++
• Adobe Photoshop
• Powerpoint
• Autocad
• Microsoft Word
• Drawing
• Photography
• Java
• Entrepreneurship
• Core Java
• C
• Programming
• Python
• Mysql
• Html
• Adobe Illustrator
• 3d Studio Max
• Php
• Microsoft Office