Jyothi T
Project Coordinator | 7+ Years at TCS | Reporting & SAP Support | Stakeholder Management | Serving Notice Period
- Role
- Business Analyst at RFgen Software
- Location
- Hyderabad, IN
- LinkedIn followers
- 500 followers
About Jyothi T
Tata Consultancy Services benefitted from contributions in business analysis, leveraging…
Experience
Business Analyst
Jan 2021 — Present
Documenting the project\'s progress and providing regular updatesAnalyse client’s business requirements and processes through document analysis, and workflow analysis.Facilitate monthly meetings with clients to document requirements and explore potential solutionsCo-ordination and management of tasks to meet key delivery dates.Monitor system/application for uptime and performanceMonitor the interfaces supported by the applicationsManage server & /or application availabilityMonitor user support in application usageProvide access to users (addition & removal of users) sta AnalyzeAdhere to the SLAs for incident resolutionProactive monitoring and handling of job/process failures and other system incidentsInvestigate any data quality related issuesIdentify root causes of the problems in the systemAnalyze incidents for performance improvement opportunitiesAutomate and implement standard processesInteract with the users/customers for tickets related to requests and incidents logged by the users to resolve them within the SLAs and to the users/customer satisfactionReport status on their request/incident at regular intervalEnsure that escalation is done and followed up on time
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.