Jyothi Prasad
Customer Support Manager @JFrog
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WORK HISTORY
Customer Support Manager @JFrog
Bengaluru, IN
EDUCATION
Sarada Institute of Science, Technology And Management (SISTAM), Ampolu Road,PIN-532404(CC-51)
Bachelor's degree, Information Technology
ABOUT JYOTHI PRASAD
My focus is simple — help customers succeed. I work closely with teams and customers to understand their challenges, solve complex technical issues, and ensure they get the best value from the platform.Over the years I have supported global customers across SaaS and on-prem environments, handled business-critical situations, and helped improve support processes and customer experience. I enjoy working in fast-paced environments where collaboration, ownership, and clear communication make a real difference.I am passionate about building strong customer relationships, mentoring teams, and continuously improving how we support and engage with customers.Customer Success Manager | DevOps & Enterprise Platform Specialist | Driving Customer Outcomes
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