Jyothi Prasad

Customer Support Manager at JFrog 🐸 Pushing Technology Frogward!

Role
Customer Support Manager at JFrog
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Jyothi Prasad

My focus is simple — help customers succeed. I work closely with teams and customers to understand their challenges, solve complex technical issues, and ensure they get the best value from the platform.Over the years I have supported global customers across SaaS and on-prem environments, handled business-critical situations, and helped improve support processes and customer experience. I enjoy working in fast-paced environments where collaboration, ownership, and clear communication make a real difference.I am passionate about building strong customer relationships, mentoring teams, and continuously improving how we support and engage with customers.Customer Success Manager | DevOps & Enterprise Platform Specialist | Driving Customer Outcomes

Experience

  1. Customer Support Manager

    JFrog

    Apr 2022 — Present · Bengaluru, IN

Education

  • Sarada Institute of Science, Technology And Management (SISTAM), Ampolu Road,PIN-532404(CC-51)

    Bachelor's degree, Information Technology

    2004 — 2007

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Jyothi Prasad — Customer Support Manager at JFrog in Bengaluru, KA, IN | Unifers