Jyothi Prakash

About Jyothi Prakash

Highly Motivated Site Reliability Engineer with 4+ years of IT experience in deploying…

Experience

1. Senior Site Reliability Engineer

   Wipro

   Apr 2021 — Present

   Expertise in maintaining and ensuring overall system health while dealing with more than 20 applications in the critical production environment.> Experienced in using harness CI/CD pipelines to perform production deployments.> Expertise in Annual certificate renewals, service account password rotation for middleware and gateway applications.>Experience in managing and supporting highly critical Kafka cluster hosted on-premises for highly critical systems maintaining 99% availability.> Having worked on Kafka application support, and troubleshooting production issues by offering a thorough root cause analysis.> Experience with load balancing tools like redbutton, monitoring tools like Splunk/Grafana/Thousandeyes and other tools like MongoDB ops manager, Venafi, Remedy, Confluence and CMA Portal.> Took a lead on a migration project in PCF platforms and delivered it seamlessly to the customers.> Demonstrated expertise in organizing and carrying out the failover actions and driven multiple disaster recovery activities.>Experience in Agile practices such as adaptive planning and task tracking across functional teams using Jira.> Experience in change management for executing production releases of applications.> Achieving 99.99% uptime for the system by overseeing incident response, and implementing proactive measures to prevent outages.