Jyothi Merugumala

HR Service Delivery Associate @Wells Fargo

Hyderabad, IN

Results-driven HR Leader with 9 years of solid track record in HR Business Partnering, HR Operations. Proven ability to align HR strategies with business objectives, optimize HR processes, and leverage data insights to drive informed decision-making. Skilled in employee relations, talent management, and compliance. Excellent communication and leadership abilities, fostering a collaborative and inclusive work environment.Core Competencies- HR Business Partnering, HR Operations Management, Employee Relations, Talent Management, Performance Management, Recruitment and Onboarding, HR Policy Development, Compliance and Legal Knowledge, Change Management, Data Analysis and Reporting, Strong Communication and Leadership Skills.Roles and Responsibilities:• Ensures task completion according to established timelines.• Plays an active role in operational aspects of the work, including data gathering, analysis, audit, quality check, processing and oversight of other work including start to finish of delivery tasks.• Hands on experience in Workday and Service Now.• Articulate Results of Data Report to Stake Holders and Internal Groups.• Assist the managers with the Monthly Business Reviews.• Support and monitor Work assignment equally among the team.• Processing Severance and creating offboarding packages.• Use process expertise to resolve escalated complex issues, in a timely manner.• Provide feedback and present ideas for improving or implementing processes.• Understand and adhere to functional policies and procedures.• Apply operational skills and expertise to perform work and action requests.• Provide subject matter expertise and guidance to stakeholders.• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals.• Interact with internal customers and provide quality service.• Receive direction from managers and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance

St.Peter's Engineering College

Bachelor of Technology - BTech

Osmania University

Master of Business Administration - MBA