Jyothi Kandan
Operations Manager - HR Operations & Transformation
- Role
- First Line Operations Manager - HR Services at IBM
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Jyothi Kandan
Experienced First Line Manager with a demonstrated history of working in the information technology and services industry. Skilled in Business Process, Service Delivery, ITIL, Customer Relationship Management (CRM), and Business Process Improvement. Strong human resources professional with a Bachelor’s Degree focused in Economics from Bangalore University.
Experience
First Line Operations Manager - HR Services
Jul 2012 — Present · Bangalore, IN
Education
Bangalore University
Bachelor’s Degree, Economics
1999 — 2002
Skills
- IT Service Management
- Change Management
- Business Process Outsourcing (Bpo)
- Recruiting
- Integration
- Management
- Project Management
- Bpo
- Outsourcing
- Team Management
- Business Process
- Business Process Improvement
- Customer Relationship Management (Crm)
- Cloud Computing
- Human Resources
- Performance Management
- Crm
- Itil
- Service Delivery
- Business Analysis
- Program Management
- Vendor Management
- Employee Relations
- IT Strategy
- Process Improvement
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