Jyothi
Head Of Service Delivery
- Role
- Head of Service Delivery at Mcalign Consulting
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Jyothi
Digital Transformation Management professional with overall 15 years’ experience of…
Experience
Head of Service Delivery
Mar 2022 — Present · Hyderabad, IN
Managing relationships with project stakeholders, including internal and external, keeping stakeholders informed of progress, risks and issues in order to manage expectations on all project requirements and deliverables. Managing and communicating a clear vision of the project’s objectives, and motivate the project team to achieve them; create a project environment that enables peak performance by team members. Coordinating with technical teams to ensure delivery of projects as per customer requirements Working closely with the Customer and Team to track and ensure positive customer experience Reporting progress of each project from leads through to completion; continuous improvements; financial status; and customer insights biweekly. Tracking & Monitoring Project Progress Guidance to the team on impediments In charge of ensuring process adherence In charge of maintaining the schedule and quality Assessing, documenting and communicating risk for the engagement Proactively identify changes in work scope early and ensure appropriate planning measures are taken with internal and external stakeholders to reassess and amend the scope of work requirements, budget and timeline. Mentoring project teams to ensure timely delivery of Deliverables by following the project management methodology, standards and processes.
Education
Indian Institute of Management, Calcutta
Master of Business Administration (M.B.A.)
2002 — 2004
Skills
- Sap Portal
- Erp
- Successfactors
- Sap
- HR Transformation
- Sap Netweaver
- Sap HR
- Hris
- HR Policies
- Talent Management
- Personnel Management
- Requirements Analysis
- Sap Implementation
- Requiremeents Gathering
- Human Capital Management
- Abap
- Performance Management
- HR Consulting
- Consulting
- Management
- Ess
- Sap Erp
- Sap Products
- Sap R/3
- Sap Hcm
- Business Process
- Talent Acquisition
- Data Migration
- Human Resources
- HR Strategy
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