Justin L.

Experience

1. Project Manager

   Dragon Herbs

   Oct 2023 — Present · Los Angeles, CA, US

   Lead end-to-end delivery of tech, marketing, and operations projects in the wellness CPG space• Spearheaded ERP-integrated shipping software rollout that increased order packing efficiency by 40% and eliminated shipping errors. Manage Shipping and identify areas for continuous process improvement• Collaborated with a 3-person team to expand Magento platform capabilities, integrating new payment solutions and enhancing order management workflows across IT, sales, and design teams• Partner with executive leadership to scope and budget cross-functional projects; support OPEX/CAPEX planning for tech initiatives• Led full-cycle implementation of a time and attendance system for warehouse operations, improving compliance with labor laws and streamlining timesheet processing for Payroll.• Led cross-functional collaboration with supply chain, warehouse, product, and design teams to reorganize 215+ SKUs, supporting streamlined operations and a major product line expansion• Manage external vendors and internal teams through UAT, QA, and go-live coordination• Drive online marketplace expansion in Amazon, Walmart, and beyond• First point of contact for IT related issues, regularly interfacing with engineering teams and vendors to troubleshoot.

Education

• UCLA

  Bachelors, Psychology

  2013 — 2017

Skills

• Microsoft Office
• Research
• Microsoft Word
• Microsoft Excel
• Management
• Project Management
• Powerpoint
• Customer Service
• Public Speaking
• Leadership