Jeff Poarch
- Role
- Manager, Product Management at Capital One
- Location
- Richmond, VA, US
- LinkedIn followers
- 500 followers
About Jeff Poarch
I have a proven track record of creating, maintaining, and growing exceptional…
Experience
Manager, Product Management
Jul 2022 — Present
Lead client discovery and empathy interviews to understand current-state consumer usage in order to influence future state design and transition planning. • Works closely with horizontal business and engineering partners, as well as senior leadership, to constantly orient my product (data ingestion and abstracted data storage) to the larger ecosystem amidst changes or new learnings. • Define and document product vision via roadmaps and OKRs and constantly socialize in order to create shared understanding and, where needed, influence outcomes. • Recruit, build, and now actively manage a team of 2 direct reports. • Contribute to recruiting across the product job family to attract and retain top talent in my specific organization as well as Capital One more broadly by being a calibrated Product Design case interviewer and completing ~5 interviews monthly.
Skills
- Microsoft Excel
- Requirements Analysis
- End User Support
- Requirements Management
- Public Speaking
- Cross-Team Collaboration
- Crm
- Use Case Diagrams
- Software Development Life Cycle (Sdlc)
- Business Analysis
- Customer Service
- Requirements Elicitation
- Sql
- Defect Tracking
- User Stories
- Storyboarding
- Microsoft Office
- Teamwork
- Siebel
- User Acceptance Testing
- Microsoft Word
- Customer Data
- Team Leadership
- Functional Requirements
- End User Training
- Stakeholder Management
- Business Process Mapping
- Customer Relationship Management (Crm)
- Business Process
- Wireframes
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