Jean-Wesley Michel

Assistant Restaurant Manager @The Ned & Ned's Club

Washington, DC, US

The Ned’s Club DC offers a variety of spaces for eating, drinking and entertaining, each offering signature dishes and a selection of cocktails and wines from around the world. As Assistant Restaurant Manager I support my management team in the leadership of several of our venues, taking the reins whenever they aren’t on site and partnering on all elements of opening and operating a successful business. While offering world class hospitality with one of DC’s top Chefs!Served as a key member of the opening management team, contributing to the successful launch and daily execution of operations. Supported all aspects of operational, commercial, experiential, and people performance in a luxury hospitality and restaurant setting. Collaborated on restaurant strategy to achieve business goals and establish a long-term vision for the brand. Assisted in curating an elite wine program. Monitored financial performance, including labor scheduling and cost control, to ensure profitability through informed decision-making. Championed the guest and member experience by ensuring meticulous attention to detail across service touchpoints. Held team accountable for exceptional service delivery in alignment with the restaurant’s balanced scorecard. Assisted with compliance of health, safety, and labor regulations, maintaining a safe and efficient work environment. Assisted in people management functions such as recruitment, onboarding, team development, and performance evaluations.

University of Phoenix

Small Business Management and Entrepreneurship Certificate

University of Phoenix

Bachelors of Science

Saint John's University

AS

Erasmus Hall

High School Diploma