Jim W.
Professional Services & Customer Care Leader | Driving Delivery, CX and Scalable Growth in SaaS/MSP | Business and Tech Bridge Builder
- Role
- Director, Professional Services at ConnectWise
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
Experience
Director, Professional Services
Aug 2025 — Present · Pittsburgh, PA, US
Skills
- Product Management
- IT Strategy
- Project Planning
- Leadership
- Quality Assurance
- Enterprise Software
- Consulting
- Executive Management
- Problem Solving
- Operations Management
- Saas
- Crm
- Business Analysis
- Management
- Team Building
- Business Strategy
- Software Development
- Cross-Functional Team Leadership
- Contract Negotiation
- Project Management
- Visio
- Business Process Improvement
- Budgets
- Training
- Sharepoint
- Business Process
- Salesforce.com
- Business Management
- Software Documentation
- Sdlc
- Compliance
- Integration
- Netdocuments Administrator
- Team Leadership
- Strategy
- Requirements Gathering
- Process Improvement
- Process Development
- Strategic Planning
- Technical Writing
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