James Hass
Change Manager gunning for transformation.
- Role
- Manager, Strategy & Consulting Change Manager - Operations & Process, Instructional Design at Accenture
- Location
- Knoxville, TN, US
- LinkedIn followers
- 500 followers
About James Hass
After 20+ years as a change consultant in various modalities – operations, process, and instructional design – I remain as obsessed with story and context as I’ve ever been.Big picture thinking enables the most effective transformation. A company’s story and context, how an organization has operated, what has driven business decisions over time – these elements must be understood to enable true transformation.When partnering with a client, I want to know the big picture. I want to know how they see their challenge and what they\'ve experienced. Change Management Strategy, Operations & Process Design, Communication & Training Strategy, Instructional Design. When I get down to work to do any of these, I look at the story behind the need, and the individual stories of those involved. Next steps, insights, and unexpected ideas come to mind as if planned.I have worked as a change, operations, and training professional for over 20 years. I\'ve facilitated operations re-designs, created change plans, designed workshops, developed change strategy, and lead project teams. On every project - I\'ve gotten to know the people involved and why they\'re involved with the project. Their experience fueled it. Their history informed it. Whether or not we succeeded depended on knowing how their story shaped the work being done.Through understanding your story and context, we can partner, create, and transform.
Experience
Manager, Strategy & Consulting Change Manager - Operations & Process, Instructional Design
Mar 2016 — Present · Nashville, TN, US
Formerly Future State, Oakland, CA)Change Manager specializing in operations and process optimization working with companies in biotech, pharma, digital media streaming, solar innovation, and banking.
Education
Emerson College
Bachelor of Science, Film Production
1989 — 1993
University of San Francisco
Master of Fine Arts (M.F.A.), Creative Writing
2000 — 2002
Skills
- Strategic Planning
- Cross-Functional Team Leadership
- Strategic Communications
- Oncology
- Editing
- Training
- Workshop Facilitation
- Instructional Design
- Analysis
- Text Editing
- Strategy
- Project Management
- Instructor-Led Training
- Management
- Biotechnology
- Leadership
- Design Thinking
- Copywriting
- Creative Direction
- Program Management
- Training Facilitation
- E-Learning
- Writing
- Pharmaceutical Industry
- Employee Training
- Project Planning
- Managed Care
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