Joel Werdell

About Joel Werdell

17+ years product leadership and 17+ years board experience. Interim Director of Innovation for UL Solutions in 2024, and currently leading their Agentic AI program. Lead product strategy for AI @ T-Mobile and care operations. Founding member of the social and messaging product development team at T-Mobile with a featured product at WWDC 2018. Interim non-profit executive director from 20••••25. Speaker at NVIDIA’s 2021 GTC covering real-time AI-guided support. Assisted growth of a startup to acquisition and then IPO (ACTIVE). Brought to market several mobile apps across iOS and Android to delight millions of customers worldwide. Founding board member of Peak 7 Adventures which has provided access to the outdoors for over youth in the pacific northwest. Currently serving on two boards focused on youth mentoring and nordic skiing. Product leader and coach. Products- Agentic AI achieving 95% accuracy in deterministic use cases where multiple agents are trained in predicting waste, transport, and storage. System capable of processing 100 million products yearly for global retailers- Conversational AI Engine improves customer and agent experiences in all messaging channels- Greeting and routing messaging self service for T-Mobile that greets and matches T-Mobile customers or prospects with the best rep in Apple Business Chat- Social Bind for T-Mobile allows subscribers to manage all areas of their account through Facebook and Twitter- Food Ordering for Alaska Airlines gives travelers the ability to reserve meals before a flight- Geocaching Mobile supports a 6+ million member community with free (offers IAP) and paid apps- Meet Mobile allows more than 1 million fans around the world to follow swim meets in real time. Consistently ranked in the top 10 sports and overall grossing apps in the US market- ActiveSwim powers swim teams and runs swim meets through a cloud-based platform. Led sales, care, marketing and business development for an emerging team market for Active.com

Experience

1. Agentic Ai Product Lead

   UL Solutions

   Jan 2025 — Present

   Leading agentic AI product management at UL. Focus on scaled agentic solutions equivalent to over 1 million daily active LLM users.

Education

• Whitworth University

  BA, Physics

• Whitworth University

  BS, Computer Science

Skills

• Outdoors
• Non-Profits
• Agile Methodologies
• Management
• Team Building
• Budgets
• Mobile Applications
• Business Development
• Mobile
• Account Management
• Product Development
• Strategic Planning
• Saas
• Scrum
• Business Intelligence
• Product Strategy
• Cross-Functional Team Leadership
• User Experience
• B2c
• Team Leadership
• Nonprofits
• Agile Project Management
• Product Management
• Analytics
• Product Launch
• Product Marketing
• Strategic Partnerships
• Crm
• Project Management
• Program Management
• Mobile Technology
• Go-to-Market Strategy
• Training
• New Business Development
• Competitive Analysis
• Start-Ups
• Sales
• B2b
• Enterprise Software
• Marketing