John Watkins

About John Watkins

I help small and mid-sized businesses across the Midwest eliminate IT headaches, reduce cybersecurity risk, and build scalable technology environments that support growth.As Managing Partner and Technology Division Leader at Eakes Office Solutions, I oversee both Managed IT and Technology Services—covering cybersecurity, cloud, VoIP, and business workflow solutions.Over the past 17+ years, I’ve:Built and scaled MSP operations from the ground upLed teams supporting thousands of endpointsImproved service delivery, CSAT, and operational efficiencyHelped organizations modernize IT while staying compliant and secureWhat makes us different:Nebraska-based team that actually answers the phoneNo long-term contracts—earn the business every monthSolutions built for SMB realities, not enterprise complexityIf you’re evaluating IT support, cybersecurity, or looking to improve your current provider—happy to connect.

Experience

1. Managing Partner, Technology Division

   Eakes Office Solutions

   Jan 2026 — Present

   As a Managing Partner at Eakes, I share direct accountability for the company’s long-term growth, performance, and strategic direction—while continuing to lead the Technology Division.In this role, I provide executive leadership across the Managed IT and Technology Services groups, with a focus on scalable growth, operational excellence, financial performance, and customer experience. My responsibilities span strategic planning, investment decisions, talent development, and alignment between technology, sales, and operations to support sustainable, profitable expansion.This role reflects a long-term commitment to Eakes’ success and a vested interest in building durable technology solutions, strong teams, and lasting customer partnerships across the Midwest.

Education

• Middleton High

  Computer Systems Technology

  2006 — 2009

• Hillsborough College

  Associate’s Degree, Information Technology