Jacob Walker
Enterprise SDR @ ASAPP | AI for contact centers
- Role
- Enterprise Sales Development Representative at ASAPP
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Jacob Walker
Dynamic and results-driven Sales Development Representative with a strong focus on customer needs and a passion for technology. Skilled in building relationships, identifying client pain points, and qualifying leads that align with business goals. Adept at using solution-based selling techniques to engage prospects, drive pipeline growth, and contribute to revenue generation. Proven ability to collaborate with sales teams to execute successful go-to-market strategies. Specialties: Lead Qualification & Prospecting Cold Calling & Email Outreach Value-Based Selling Salesforce & Outreach Expertise AI & Machine Learning Solutions Cloud & Contact Center Technologies Customer Experience (CX) Solutions
Experience
Enterprise Sales Development Representative
Sep 2024 — Present · Raleigh, NC, US
ASAPP’s AI-powered Customer Experience (CX) platform significantly boosts team productivity by leveraging machine learning across voice and digital channels. It predicts the optimal actions and responses for customer service and sales agents while automating key processes during interactions. Major consumer brands have used the platform to double their contact center efficiency, enhance CSAT scores with exceptional customer experiences, and gather valuable data insights to drive smarter business decisions.
Education
Darla Moore School of Business at the University of South Carolina
Bachelor of Science, Finance | Concentration in Business Data Analytics
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