Joe Wagner
Senior Director, Product Line Manager @Salesforce
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WORK HISTORY
Senior Director, Product Line Manager @Salesforce
Miami-Fort Lauderdale, FL, US
EDUCATION
Binghamton University
BA, Biology
Nova Southeastern University
MS, Management Information Systems
Carnegie Mellon University - Heinz College of Information Systems and Public Policy
CIO Certification Program, Computer and Information Sciences and Support Services
SKILLS
ABOUT JOE WAGNER
I’m am an AI-native Product, Engineering, and Operations leader who specializes in scaling global teams, modernizing enterprise platforms, delivering innovative AI, ML & Agentic solutions and executing complex post-M&A integrations at scale.At Salesforce, I currently lead 90+ product, engineering, operations, and portfolio professionals across 9+ countries, supporting internal users through large-scale platform evolution, AI-native operating models, and enterprise transformation initiatives. My work sits at the intersection of AI product strategy, AI + Solution + platform engineering execution, and operational rigor, turning complexity into momentum.I’ve led technology and operating-model execution across a $28B+ M&A integration portfolio, spanning tuck-ins, talent acquisitions, bolt-ons, and multi-year transformational deals. This includes integrating platforms, rationalizing technology stacks, modernizing delivery models, and ensuring continuity at enterprise scale without slowing the business.More recently, my focus has been on AI-native execution: moving the organization towards their Agentic Enterprise vision, from Agentforce, to copilots to autonomous agent ecosystems across Sales, Customer Success, GTM, Delivery, Risk, and Help functions. This work leverages AWS SafeMaker Models, Agentforce, Data360 (Data Cloud), Einstein AI, LLM/SLM operations, and Slack-first orchestration to materially improve productivity, decision velocity, and operating leverage.I’m known for building high-agency teams, simplifying over-engineered systems, and executing through ambiguity.Selected Impact • $28B+ M&A execution across technology, healthcare, and professional services • $18M+ productivity gains via AI automation and Data Cloud enablement • 98% customer retention during large-scale platform and org transitions • $85M+ vendor ecosystem optimization (AWS, Accenture, Globant)Core Strengths • Product, Engineering & Ops Leadership: Enterprise platforms, technical roadmaps, operating models • AI-Native Transformation: Autonomous agents, LLM operations, Data Cloud architecture • M&A Integration: Platform consolidation, tech deprecation, regulatory environments (HIPAA, SOX) • Executive Execution: Global teams, complex portfolios, board-level visibilityI’m motivated by hard problems: scaling systems, aligning teams, and turning strategic intent into execution.Always open to conversations around AI-native product leadership, enterprise transformation, and post-M&A execution. Parkland, FL | Global scope | Enterprise scale
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