Juan Villagrana
Senior Windows System Administrator @SDI Presence
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WORK HISTORY
Senior Windows System Administrator @SDI Presence
Collaborate with the team to plan, manage, and maintain Azure environment.Manage Active Directory and related Windows server services.Manage VMware environment. Ensure reliability of mission-critical applications and plan for future needs as the company evolves and expands.Manage and support our Microsoft 365 (M365) environment, including Exchange Online, SharePoint Online, OneDrive for Business, Teams, and other M365 applications.Manage and maintain LAN environment for organization\'s offices and data center facilities, including VPN, remote desktop services, etc.Perform maintenance tasks and upgrades as needed to ensure security and reliability.Apply security patches as needed per IT policy. Maintain monitoring systems to guarantee outages are addressed and resolved in a timely manner. Provide level three support for end-user computing via Service Desk ticketing systems where daily updates and expedited resolutions are expected.
EDUCATION
Robert Morris University
Bachelor of Applied Science - BASc, Computer Systems Networking
SKILLS
ABOUT JUAN VILLAGRANA
Detail-oriented IT professional with hands-on experience in cloud infrastructure, identity and access management, and hybrid datacenter operations. Skilled in managing Azure environments, supporting secure and scalable platforms using VMware, Microsoft 365, and Active Directory. Strong foundation in IAM, networking, and cloud authentication protocols (SSO, SAML, OAuth). Passionate about optimizing cloud performance, enhancing security, and contributing to agile DevOps-driven teams. Actively expanding skills in cloud-native tools and services to grow into a full-time cloud engineering role.
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