Juyeon Jt Tucker
Commercial Operations Manager @Bolton
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WORK HISTORY
Commercial Operations Manager @Bolton
Bellevue, WA, US
Lead supply chain operations supporting $400M in annual sales, managing raw material sourcing, logistics, inventory, compliance, and budgeting.• Led monthly sales and demand forecast reviews to align inventory with commercial targets.• Oversee end-to-end supply chain processes, ensuring timely customer delivery and optimal inventory flow.• Drive annual RFQ process; negotiate ocean freight and 3PL contracts domestically and internationally, contributing to 5% YoY cost savings and service improvements maintaining 98% on-time deliveries.• Conduct annual 3PL service providers audits and risk assessments to maintain high service standards.• Monitor KPIs to drive forecasting accuracy and align inventory and logistics performance with sales and finance objectives.• Manage U.S. landed cost and logistics budgets; analyze actuals versus targets and recommend corrective actions.• Ensure compliance with U.S. Customs and FDA regulations through documentation oversight and customs broker coordination.• Collaborate with IT team to resolve ERP and EDI system issues and supporting operational continuity.• Training junior staff and maintain SOP documentation.
EDUCATION
University of Illinois Urbana-Champaign
Exchange student program
Konkuk University
Bachelor’s Degree, Bachelor of Agricultural Business and Management
ABOUT JUYEON JT TUCKER
Global supply chain and demand planning professional with +15 years of experience driving forecasting, budgeting, and operational strategy across international markets. Strong background in strategic planning, sales and inventory forecasting, vendor negotiation, cost optimization, import and export compliance and supply chain improvement. Korean-English bilingual. • Strategic Demand and Supply planning• Inventory control and operations management• Logistics and Landed cost budget management • Ocean freight and 3PL service provider contract negotiations• Global sourcing and vendor relationships• Import & Export compliance lead
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