Juwana A. Jones
Assistant General Manager | Culture Catalyst | Six Sigma Black Belt | Executive Leader | Revenue Management | Room Operation Director | Project Management | Talent Management | Labor and Productivity Leader
- Role
- Assistant General Manager at Marriott International
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Juwana A. Jones
As the Assistant General Manager at Marriott International since July 2024, I focus on…
Experience
Assistant General Manager
Jul 2024 — Present · US
Enhance customer satisfaction by providing administrative and operational leadership.• Develop staff through training and mentorship, create a positive work environment.• Act as the primary point of contact during the GM’s absence, ensuring seamless operations.• Oversee all hotel operations, F&B, HR, and accounting efforts. Prioritize and balance associate and guest satisfaction, developing budgets and strategies.• Support all teams maintain the hotel’s physical appearance and reputation to drive profitability and long-term success. Key duties include strategic planning, staff training and development, financial management, marketing, guest relations, and ensuring compliance with standards and policies.
Education
Texas School of Business-Southwest
Associate's degree, Business Administration and Management, General
1997 — 1999
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