Justus D.
Vice President of Business Solutions @Merkle Science
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WORK HISTORY
Vice President of Business Solutions @Merkle Science
Los Angeles, CA, US
Personally added $1.9M in ARR in under six months by unlocking and scaling a new high-value use case- 5x increase in average contract size- Scaled Company Revenue (ARR) by 204% YoY- Closed a critical competitive win with Polkadot—where our larger competitors failed, I succeeded by aligning stakeholders around core pain points and activating our broader partner and customer network- Led the creation of scalable customer success and enablement programs, including API FAQs and hands-on workshop content for major exchanges, reduced churn to by 20%- Launched new pricing models and solution bundles tailored to emerging market needs- Demonstrated industry leadership—presenting advanced forensic techniques used by Lazarus at the FATF conference in Paris in 2025- Conceived and brought to market a predictive risk solution now used by globally leading wallets and DeFi applications
EDUCATION
University of Edinburgh Business School
M.Sc. International Business and Emerging Markets, International Business
The University of Edinburgh
M.Sc. International and European Politics, Political and Social Science
University of Edinburgh Business School
Doctor of Philosophy (PhD), International Business
University of Worcester
BA (Honours) Business, Management and Economics, Business Administration and Management, General
SKILLS
ABOUT JUSTUS D.
At Merkle Science, my focus as Associate Director of Solution Architecture and Customer Success is on pioneering compliance solutions in the dynamic realm of cryptocurrency. With deep expertise in blockchain analysis and a proven track record, I\'ve effectively advised enterprise clients and crypto protocols, tailoring solutions that address both their complex compliance needs and emerging regulatory landscapes. Our team\'s collaborative efforts have resulted in substantial contract growth and double-digit expansion, bolstering our position in the industry.My role is crucial in the development of new products, as well as in enhancing customer retention and sales outcomes through strategic enablement and value demonstration. By leveraging my analytical skills and customer success acumen, I\'ve contributed to creating enterprise pricing models and proof of value content that resonate with our clients. The mission is clear – to empower organizations to navigate and thrive within the regulatory frameworks of the crypto ecosystem, ensuring compliance and fostering trust.
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