Justin Mendoza

Client Service Advocate @Sourcepass

Denver, CO, US
EMAILS
m•••••••@sourcepass.com
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Jul 2023 — Present

Client Service Advocate @Sourcepass

View department →

Denver, CO, US

Role after merger - Responsible for driving client satisfaction through IT Service Management best practices and leadership. Focus on managing service delivery team performance, incident/service management, Service Level Agreement (SLA) governance, Standard Operating Procedure (SOP) and process improvement opportunities.

EDUCATION

2012 — 2015

Regis University

Master of Science, Information Technology Management

2002 — 2005

Regis University

Bachelor of Arts, Organization Development

N/A

Dakota Ridge Senior High School

High School Diploma

N/A

Regis University

Graduate Certificate, Executive Information Technology

N/A

Red Rocks Community College

General Studies, Technology

SKILLS

Software DocumentationBusiness Process ImprovementProgram ManagementNonprofitsProcess ImprovementSpiceworksMac & Pc PlatformsAdult EducationPerformance ManagementHigher EducationOffice 365RecruitingStaff DevelopmentSystem AdministrationPublic SpeakingLeadershipTeam BuildingLeadership DevelopmentSkypeCustomer ServiceProject ManagementSharepointTrainingPc BuildingLyncMicrosoft OfficeMicrosoft ExchangeActive Directory

ABOUT JUSTIN MENDOZA

Accumulating more than a decade of experience in IT solution delivery and team leadership, I have consistently demonstrated the ability to lead Service Delivery teams, oversee operations, manage projects, foster vendor relationships, handle contracts, budget effectively, and drive organizational change initiatives.

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.