Justin Jenkins
System Integration Engineer @ Motorola Solutions | BA in Informatics
- Role
- System Integration Engineer at Motorola Solutions
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Justin Jenkins
Results-driven Business/Operations Analyst with 2+ years of experience in data analysis…
Experience
System Integration Engineer
Jun 2023 — Present · Charlotte, NC, US
Lead Engineer on large-scale projects across the country.• Upgrade/replace hardware components for customer’s PCs and Servers, ensuring transparency and alignment on key deliverables.• Prepares and configure installation, testing and acceptance of Scout software for integration into complex customer systems.• Interfaces directly with key business customers, providing excellent support and technical issue resolution.• Track and manage issues using Salesforce, Rally, or other tools to drive all issues to closure.• Collaborate with engineering teams, stakeholders, and leadership to align project objectives with tactical goals.• Delivers on-site end-user training and after-schedule support as needed.• Integrate VOIP devices into customer voice networks.• Determine most cost-effective repair/resolution to minimize customer downtime• Coordinates design of subsystems and integration of total system. • 20 new systems successfully installed within budget.
Education
University of South Carolina
Bachelor of Arts - BA
Midlands Technical College
Associate of Arts and Sciences - AAS
2018 — 2020
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