Justin V. L. Cook
Operations Specialist | Passion for Economic Business Growth | Project Management
- Role
- Airport Operations Agent at Houston Airport System
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Justin V. L. Cook
Driven operations professional with experience in airport operations, incident response…
Experience
Airport Operations Agent
Jan 2025 — Present · Houston, TX, US
Enforce airport policies in alignment with TSA regulations, including Security Plan CFR-49 Parts 1540, 1542, 1544, and 1520.•Conduct routine safety inspections and real-time hazard assessments inside terminals, curbside zones, loading areas, and vehicle staging lots to ensure compliance with local and federal regulations.•Monitor and manage daily ground-side operations, directing commercial vehicle traffic including taxis, shuttles, ride-share services, and charters with a strong focus on public safety and flow efficiency.•Enforce city ordinances, DOT, and airport regulations through active patrol, citation issuance, and direct intervention with non-compliant drivers and vendors.•Support emergency management operations by coordinating with law enforcement, TSA, and operations control staff during incidents, evacuations, and security threats.•De-escalate safety-related conflicts involving passengers and operators using clear communication and professional judgment to protect public welfare.•Collaborate with department supervisors and other agencies to refine safety processes and traffic flow logistics for daily and special event operations.
Education
The University of Toledo
Bachelor's degree
2017 — 2021
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